Privacy Policy

We, at “Rolling Stones Tech Solutions Private Limited” along with our wholly owned website admissionxpert.in (hereinafter ‘RSTS or admissionxpert’), are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us, in-line with the applicable data protection laws and regulations.

This policy is subject to the terms of the site policy (Terms of Use) of admissionxpert.in. This policy applies to those who shares their information on the Platform (as defined in the Terms of Use) provided by the admissionxpert, in connection with use of our services, or whose information admissionxpert otherwise receives in connection with its services (such as but not limited to contact information of individuals associated with admissionxpert including partner colleges/ educational institutes etc.)

Should we ask you to provide certain information by which you can be identified when using our website, mobile site etc. (hereinafter ‘Platforms’), then you can be assured that it will only be used in accordance with this privacy statement. By using the Platforms, you indicate that you understand, agree and consent to this Privacy Policy. This Policy is subject to the ‘Terms and Conditions’ of the Platforms.

Personal information (PI) – means any information relating to an identified or identifiable living person. In particular using a common identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations.

Information Collection:

As a visitor, you can browse our platforms to view the content on various exams, details of courses, schools, colleges, universities, service providers, organizations, courses, programs etc. and other information available on our Platforms. The website collects user information to provide suggestions tailored as per the students’ profile and keep them informed about the ongoing application processes.

Common Form (Query Form)

When you are applying to colleges / universities by using our Common Form on our platforms, we may collect the following additional information from you to enable them to process your application.

• Category / Stream for which form is filled, course interested in, preferred location of study
• Gender, Nationality, State, Address, Date of Birth
• Father’s / guardian’s name, occupation, mother’s name
• Details of 10th class including marks scored, school name, school board, passing year
• Details of 12th class / under graduation including stream, marks scored, school name, school board, passing year
• Work experience (if applicable) including companies last worked / working, years of experience, job designation, occupation, domain, skills and specializations etc.

Registration

We may collect the following information to register you on our platforms to allow you to use our products and/or avail the various (paid or free) services we offer:

• Your name
• Contact information such as email address and phone number
• Demographic information such as current location and/or residential address
• Education details such as education Interest, current education level, year of passing and/or other preferences/interests (including but not limited to preferred location of study, choice of programs/courses, preference to take up coaching)
• Work Experience, occupation, career domain, skills and specializations that you are interested to pursue / upskill

Online Coaching, Counselling services / products

• Your location and state
• Your socio-economic profile
• Information pertaining to racial or ethnic origin, religion etc,
• Your score, rank in various entrance exams.
• Date of birth
• Enrolment number pertaining to exam/institutions applied to
• Your engagement on various products, behaviour patterns, test results etc

Online Payment

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails on various courses, entrance exam updates, college information, and other updates.

We will only collect Personal Information by lawful and fair means.  Personal Information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. We collect information about the services that you use and how you use them including but not limited to log information and location information

The above information is collected to help us provide you with improved and personalized content and services, analyse trends, conduct research and to aid evolution of our product/service offerings to benefit the end user that is you.

We do not collect Personal and Sensitive information unless the information is reasonably necessary for conducting our business functions/activities.

Log files, IP Addresses

Due to the communications standards on the internet, when you visit our platforms we automatically receive the URL of the site from which you came and the site to which you are going to when you leave our platforms.

Consent

How do we get your consent?

By sharing your personal details with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us from time to time. Processing your information in any way, includes collecting, storing, deleting, using, combining, sharing, transferring and disclosing information. We believe that every user of our Platforms must be in a position to provide an informed consent prior to providing any Information required for the use of any of the Platforms. Even if you reside outside India, your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can you withdraw your consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@admissionxpert.in

Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Use of your personal information

By providing information for the purposes of creating your User account or adding any additional details to your profile, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and User Agreement that allow us to process information about you.

We require this information to understand your needs and to provide you better service; in particular for all or some of the following reasons:

• To customize experience on our platforms based on your profile and interests
• To recommend the ‘best fit college/course’ with the information provided by you
• To enhance your engagement levels with the test preparation platform and to enable us improve your learning outcomes
• To process your application(s) to our partner Colleges, Universities, Service Providers, Contractors, Vendors etc. which require the information to assess your suitability for admission
• To process your application(s) to our partner Organizations, Certification providers, Service Providers, Online Program Management entities (OPMs), coaching institutes etc. for the programs that you are interested to pursue.
• To send you updates information about the exams, colleges / universities / service providers, courses, programs, events and other information that you may be interested in
• To tailor the communications that we send you about our products and services based on your profile
• To allow you to participate in surveys, reviews, promotional offers or interactive features of our products/services when you choose to do so
• To respond appropriately to any questions or comments that you submitted to use on our platforms or otherwise.
• For Internal record keeping
• To enhance products, functionalities and services offered by us
• We may periodically send promotional emails/SMS/WhatsApp about new products, special offers or other information which we think you may find interesting using the email address which you have provided

Your personal data may be shared with selected educational institutions or educational service providers or others organisations to communicate their marketing campaigns for their courses / programs which may be beneficial to you.

Sharing of your information

We work with a range of educational institutions to promote and advertise their course. Your personal data will only be shared with educational institutions or other organisations you have chosen to engage with via our websites. For example, when you make an enquiry, show interest or a prospectus request to an institution, your details relating to that enquiry will be provided to the institution so that they may engage with you directly.

We may also share the information under the following circumstances

• We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of terms of services of admissionxpert, or as otherwise required by law.
• We are responding to subpoenas, court orders, legal process or to establish our legal rights or defend against legal claims.

Further, we may share your personal information with selected educational institutions and other third party organisations based on your browsing behaviour or expression of interest regarding education interest, courses, specialisations, current and preferred locations etc. and educational institutions or such third party organisations etc. may contact you. Please note, that those educational institutions or third party organisations using your data are not governed by our privacy policy. For further information on how such educational institutions or such third party organisations etc. or advertisers use your information, please visit the applicable policy of that aforesaid entity.

The information you provide by filling “Common Form” is shared only with the institution(s) that you have expressly consented to apply to by paying the applicable application fee. This information enables these institution(s) to process your application and to contact you to initiate the next steps in the admissions process

Furthermore, whenever you make payments on our Platforms, your payment card information is shared with a payment gateway / processor.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed

Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Changes to our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Changes to our policy will be updated on our platforms only. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes. This policy was last updated on March 13, 2022.

Authorization

In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, you hereby authorise us and our affiliates/partners or otherwise who are accessing your Information by virtue of their association with the company to communicate with you through telephone/mobile, Email, SMS, WhatsApp or other modes of communication even if Your number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in

You are providing your express consent to receive information, including telemarketing, about products and services from us and you hereby agree and consent to our contacting you using the information you have provided to us. We may contact you by e-mail, phone, including automated dialling equipment, SMS, WhatsApp and other kinds of text message, social networks or any other means of communication.

Security Measures

We take utmost care to secure your information from unauthorized access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard your information and make sure that your Information is secured as mandated by law. For this purpose, we adopt reasonable security practices and procedures, in line with the industry standards, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.

While we protect your personal information as per industry standards, you acknowledge that the internet or computer networks are not fully secure and we cannot provide any absolute assurance regarding the security of your personal information. Therefore, you shall not hold us responsible for any loss of your information, or any other data which you have shared.

How to Contact Us

You may also write to us if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information on our privacy policy at:

Disclaimer

Our all services are limited to consulting and guidance for the course selection, seat allotment and admission process as per the Govt. norms. We do not guarantee any admissions in any colleges.

You are required to check all the details submitted in your official medical counselling registration / application form.

We are not responsible for any error / wrong details submitted in the official forms or issues that may arise in future due to wrong information submitted while doing registrations.

Amount paid to us once will not be refunded under any circumstances.

Rolling Stones Tech Solutions Pvt Ltd
2nd Floor, Sunil Complex, MSR Main Road, Gokula, Mathikere, Bangalore, Karnataka 560 054

Email: support@admissionxpert.in